FAQ & Site Info
Yes, these shoes run standard Converse/vans SIZE. Please confirm your shoes size with the help of size introduction in the pictures.
Yes water proof paint is used. You can wear the shoes in rainy days and wash them, DO NOT brush the paint heavily or use washing machine. Keep shoes away from high temperature.
See the process of hand painting canvas shoes with water proof fabric paint by visiting the links below, take rose and tiger as examples: http://www.youtube.com/watch?v=zunbdd6900Q http://www.youtube.com/watch?v=fTh5rIAzZTc
Shoes would be shipped from China in 7 days since you pay. FedEx 3-5 days to arrive in USA, France, Germany, Netherlands, etc; EMS 5-10 days to arrive in UK, Italy, Spain, Canada, Mexico, Russia, etc. If they are gifts please contact about the deadline you need so we will give priority to your order.
Yes, return and exchange of unworn shoes in 7 days since arrival are accepted. We pay for the freight only if there's quality flaw. You will pay freight if you choose wrong size; and over-spray is normal in hand painting, it's not included in quality flaw. After receive shoes, we will refund you or exchange for you ASAP.
Yes, but cancellation is NOT Acceptable after 48 hours since you pay, because your shoes must have been painted. We hope for your kindly understanding.
Yes custom orders are warmly welcome, please contact and offer the information: shoes size, color, type, pictures you want to paint, time you need the shoes to arrive. After that we can offer quote and link to buy.